Viessmann Boilers - Beware of bad installations!

So i had a new Viessmann Vitodens 100 30kW Combi boiler installed in my loft, and tonight i had it removed under Police supervision!

I didnt even get a chance to try the boiler as the Viessmann trained installer (who shall remain nameless for legal reason) made such a mess of the installation that i refused to pay him!

How did i know it was a bad job? well when i emailed the photos of the installation to the local Building control office, thier exact words were:

"As discussed it is essential that you pursue your complaint with GAS SAFE and request that they carry out a site inspection as a matter of priority."

And when the inspector from the Gas Safe Regisiter saw the installation, he deemed it unfit for purpose and disconnected the whole house from the gas supply as it was leaking!!

Even Viessmann themselves apologised for the "inconvenience" but were unwilling to assist as it was an issue between myself and the installer.

It all came to a head last Sunday when the Viessmann trained installer whos details are listed on the Viessmann website as a prefered installer turned up on my door step brandishing a plumbers wrench, assaulted me, and then proceeded to rip out all of my gas pipes!! Naturally I had him arrested for assault, something that Viessmann dont seem to care about as so far they have chosen not to respond to my emails.

So word of warning. If youre buying a Viessmann Combi Boiler, be careful who you have to install it. Not only may you get a bad installation, but you may also get assaulted by a crazed plumber.... and will the manufacturer help you out?? no way - they wont be interested in the slightest...

Want to see what a bad Viessmann installation looks like?? bear in mind that this install was completed by a Viessmann trained installer - see the pics below....

Viessmann Vertical Flue System.. pretty!

Viessmann Vitodens 100 pipework

Viessmann Vertical flue system - not so vertical!

New Viessmann Vitodens 100. Combi Boiler installed..

I just had a new Viessmann combi boiler installed in my house this week. I'd not heard of Viessmann boilers before and  I was originally going to go for a Worcester Bosch as i've heard very good things about them, but a local plumber explained that Viessmann have the same reputation in Europe as Worcester Bosch have in the UK so i decided to try one out...

So its now all fitted. mounted in the loft to save space in the house, with a vertical flue going up out of the roof and an RF remote  control to contol it with to stop me having to climb up into the loft to change the settings!

Today was the first time i'd been able to see the installation in daylight. First impressions are that the boiler its self looks great. The plumbings isnt the neetest job ive ever seen but its functional and its hidden in the loft so not a big deal.  However, the roof looks a mess! There are broken tiles, and it looks like one tile has fallen off. The flue look like someone just poked it through the roof from underneath - not finished well at all so i was pretty upset!

Photos to follow tomorrow as i didnt have my zoom lens with me today, but after shouting at the plumber, and  shouting at the roofer, I'm pretty certain they now understand that im not happy with the job...

Photo of the plumbing.. not that pretty, but its hidden in the loft!

Viessmann Vitodens 100 Plumbing